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These terms set out the rules that apply when you open and use a novot88 account — covering how we handle your access, your transactions through Nagad or Bank Transfer, and what you can expect from us. Access to novot88 depends on your local law and eligible regions; read these terms before you start.
By creating an account on novot88, you confirm that you have read and accepted these terms in full. They form the agreement between you and us for every session, every transaction, and every interaction with our platform. We may update these terms when our services change or when applicable rules require it; we will notify you through your registered account before material changes take effect, and continued use after that notice means you accept the updated version. These terms apply to all account activity, including deposits made via Nagad or Bank Transfer, gameplay across our casino lobby, and any support requests you raise with us. Where local law in Bangladesh or another eligible region places additional obligations on either party, those obligations sit alongside these terms rather than replacing them. If any part of these terms conflicts with a mandatory local rule, the local rule takes precedence for that part only. We do not operate in jurisdictions where such services are prohibited, and it is your responsibility to confirm that access is permitted under the laws that apply to you. If you are uncertain about your eligibility, do not create an account until you have checked. Our support team can point you to the relevant section of these terms if you have a specific question about scope or eligibility.
Deposits and withdrawals processed via Nagad are subject to the transaction limits and verification steps shown in your account wallet at the time of the request.
Bank Transfer transactions follow the processing steps displayed in your account. Timing depends on your bank and is outside our direct control.
Your account wallet reflects confirmed transactions only. Pending amounts are shown separately until the transaction clears on our end.
Access is available only where local law permits. You are responsible for confirming your eligibility before using the platform.
These terms cover the four main areas of your relationship with novot88: your account and how you access it, the transactions you make, the content we publish on the site, and the third-party services that connect to your experience. Understanding what falls inside and outside this scope helps you know where to direct questions.
Your login credentials, session behaviour, and account security settings are governed by these terms. You are responsible for keeping your details confidential and for all activity that occurs under your account.
All deposits and withdrawals — including those made via Nagad or Bank Transfer — fall within these terms. Transaction records are available in your account history and serve as the reference point for any dispute.
Game content supplied by studios in our lobby, promotional notices published on the site, and policy documents like this one are covered. We own or licence this content; you may not copy or redistribute it.
Payment processors, game studios, and any external links you follow from our site operate under their own terms. We are not responsible for third-party conduct, and these terms do not extend to those services.
These terms are not one-sided. You have concrete actions available to you at any point during your relationship with novot88. You can review your full transaction history directly inside your account — every deposit and withdrawal is logged with a timestamp and status. If any account detail is incorrect, such as a registered email address or linked payment method, you can update it through the account settings page; for changes that require identity verification, the steps are shown there. If you believe a transaction has been recorded incorrectly, you can raise a dispute through our support channel and we will review the relevant records. You can also request a copy of the data we hold about your account by contacting us through the published support route. We aim to respond to account-related queries within a reasonable time, though we do not commit to a specific hour window. If you decide to close your account, the process is available in your account settings; any confirmed balance at the time of closure is handled according to the withdrawal steps shown there.
Your full transaction log is available inside your account at any time. Filter by date or transaction type to find a specific entry.
Update your registered email, phone number, or linked payment method through account settings. Identity-sensitive changes follow the verification steps shown on that page.
If something in these terms is unclear or you believe an error has occurred, contact us through the support route published on the site. Reference your account ID to speed up the review.
You can ask us for a summary of the data we hold on your account. Submit the request via our support channel and we will respond through your registered contact details.
If you have a question about these terms, your account, or a specific transaction, use one of the contact routes below. We handle policy and account queries through the same channels as general support.
Open the chat widget from any page on the site. Describe your query and include your account ID so we can pull up the relevant records quickly.
Send your query to the support email address listed in your account dashboard. Include a clear subject line referencing the terms section or transaction in question.
The Help Centre in your account covers common terms and policy questions with step-by-step answers. Check there first for faster resolution on standard queries.
We collect only the account and transaction data needed to operate your account and process your payments through Nagad or Bank Transfer. Here is how we handle the four main areas of data practice.
Account data — your registration details, transaction records, and session logs — is stored securely and used only to operate your account and meet our obligations under applicable law. We do not sell your data to third parties.
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser; disabling certain cookies may affect how the site functions for you.
Your account is protected by the credentials you set at registration. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, contact us immediately through the live chat route.
We retain account and transaction records for as long as required by applicable law or our operational obligations. When you close your account, we follow the retention schedule set by those requirements before deleting your data.
These are the questions we hear most often about how our terms work in practice.
Access to novot88 depends on whether it is permitted under the laws that apply to you. If you are in Bangladesh and local law allows you to use the platform, these terms govern your account. You are responsible for confirming your eligibility before opening an account.
We will notify you through your registered account before any material change takes effect. If you continue using the platform after that notice, it means you have accepted the updated terms. You can always find the current version on this page.
Open your transaction history in your account, locate the entry in question, and contact us via live chat or email with your account ID and the transaction reference. We will review the records and respond through your registered contact details.
Yes. Send a data request through our support email or live chat. Include your account ID and the type of data you are asking about. We will respond to your registered contact details within a reasonable time.
Yes. All deposits and withdrawals — including those processed via Nagad or Bank Transfer — fall within these terms. The specific limits and verification steps for each method are shown in your account wallet at the time of the transaction.
The account closure option is in your account settings. Any confirmed balance at the time of closure is handled through the standard withdrawal process shown there. If you run into any difficulty, contact us through live chat or the support email listed in your account dashboard.