novot88 operates under a set of published legal terms that govern how your account, transactions and data are handled on this platform. Access to our services depends on your local law and eligible region — please review these terms carefully before using the site.
Jurisdiction-dependent access
Nagad and Bank Transfer covered
Account and data rights
Policy contact route published
POLICY FRAMEWORK
How Our Legal Terms Are Structured
Our legal terms set out the rules that apply when you open an account, fund your wallet, place activity through the lobby and interact with our support team. These terms exist to make each party's obligations clear — yours as the account holder and ours as the platform operator. Availability of the novot88 service, including the ability to deposit via Nagad or Bank Transfer, is subject to the laws that apply in your region. We do not represent that access is lawful in every jurisdiction; it is your responsibility to confirm that using this site is permitted where you are located. We update these terms when our operational practices change, and we publish the revised version on this page. Continued use of your account after a published update constitutes acceptance of the revised terms. If a specific clause conflicts with an applicable local regulation, the locally applicable rule takes precedence to the extent of that conflict. For payment-related clauses, the terms cover Nagad transfers and Bank Transfer transactions as processed through your account wallet. Questions about a specific clause can be directed to our published support route.
Nagad
Bank Transfer
Account wallet
Bangladesh eligibility
Published support contact
WHAT IS COVERED
Scope of This Policy Across Your Account
These terms do not cover every interaction equally. Understanding what falls inside and outside this policy helps you know where to direct a question or dispute. The four areas below define the boundary clearly.
Account Access
This policy covers your registered account — login credentials, account status, session behaviour and any access restrictions we apply. Device continuity across mobile and desktop is governed here. Access eligibility depends on local law and the region you are in when you connect.
Transactions
Deposits and withdrawals processed through your account wallet fall inside this policy, including Nagad and Bank Transfer routes. We record each transaction in your account history. The policy does not extend to fees or timelines set by your bank or mobile wallet provider.
Site Content
Game content, lobby layout, promotional notices and published support material are covered by our terms. Content sourced from studio partners such as Habanero, PG Soft, Bigtime Gaming and PlayStar is governed by those studios' own licensing arrangements, not this policy.
Third-Party Services
Links or integrations that direct you away from novot88 — including external wallet apps or bank portals — operate under those third parties' own terms. We are not responsible for the practices of services outside our platform once you leave our domain.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have clear, practical options when it comes to your account data and policy standing. We keep a record of your account activity — including deposits, withdrawals and session history — and you can review that record at any time by opening the transaction history section within your signed-in account area. If you believe your account details are incorrect, the account settings page lets you submit a correction request directly. For anything not resolved through self-service, our support route is open for policy-related questions. We aim to respond to policy inquiries through the channels listed on our contact page. Raising a dispute about a transaction follows the same route: submit the details via support and reference the transaction ID shown in your account history. We do not require you to use a legal intermediary to exercise these rights — the process is available directly through your account or through our support contact. Your rights under this policy apply to the account you hold with us, not to activity conducted on third-party services.
Review Your Records
Open the transaction history tab in your signed-in account to see a full log of deposits, withdrawals and session activity. Each entry carries a reference ID you can use if you need to raise a question.
Correct Account Details
Navigate to account settings to update or dispute any personal detail on file. Where verification is required, the account page will show the steps you need to follow — we do not invent additional steps beyond what is shown there.
Raise a Policy Question
Use the published support contact to submit a written question about any clause in these terms. Quote the relevant section and your account reference so our team can locate your record quickly.
Request Account Support
If you need your account reviewed, restricted or closed in line with these terms, contact support directly. We will process the request according to the published procedure and confirm the outcome to your registered contact detail.
CONTACT POLICY TEAM
How to Reach Us on Legal Matters
Policy and legal questions follow a specific contact path. Use the route that matches your question type — account records, clause clarification or transaction disputes each have a different form field in our support centre. We publish contact routes on the site; we do not operate an undisclosed back channel.
Support Centre
The support centre on novot88 handles policy inquiries submitted through the contact form. Include your account ID and the specific clause or transaction reference you are asking about.
Email Contact
For written policy requests — including data review, account correction and dispute records — use the published email address listed on the contact page. Keep a copy of your submission for your own records.
Account Help Route
Non-urgent policy questions can also be submitted through the in-account help section. This route is available once you are signed in and is useful for attaching transaction IDs directly from your account history.
HOW WE HANDLE DATA
Data, Cookies, Security and Policy Retention
We keep your account data only for as long as it is needed to operate your account and meet our obligations under applicable rules. Cookie usage on novot88 is disclosed in our cookie notice, accessible from the site footer. Session cookies keep you signed in across devices — that is the mechanism behind the same-balance, same-session experience on mobile and desktop. We do not sell your personal data to advertising networks. If you want to know what data we hold or request a change, the process starts with your signed-in account or our published support route.
Data Retention
Account and transaction records are kept for the period required by our operational and compliance obligations. Once that period passes, records are removed from active systems. The retention schedule is outlined in our privacy notice, linked from the site footer.
Cookie Policy
We use session and functional cookies to maintain your login state and account preferences across devices. You can review or adjust cookie settings through your browser. Our full cookie notice is published in the site footer and updated when our practices change.
Account Security
Your account is protected by credentials you set at registration. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately using the published contact route and reference your account ID.
Policy Change Notices
When we revise these legal terms, the updated version is published on this page. We may also send a notice to your registered contact detail. Your continued account use after the publication date constitutes acceptance of the updated terms.
POLICY FAQ
Common Legal and Policy Questions
These questions cover the legal terms, your rights under our policy, how data is handled and what to do if you need to raise a formal request. If your question is not answered here, use the support contact route on the site.
Is novot88 available to account holders in Bangladesh?
Access to novot88 depends on the laws that apply in your region. We do not confirm legality on behalf of any individual. It is your responsibility to confirm that using this service is permitted under the local law and eligible region rules that apply to you.
How can I see what data novot88 holds on my account?
Open the transaction history and account settings sections in your signed-in account. These show the activity and personal details on file. For a broader data review or a formal request, contact us through the published support route and include your account reference.
What happens if I want to correct my information?
Go to account settings after signing in. The fields shown there let you update key details. Where identity verification is needed, the page will display the steps required. If you cannot complete the correction through self-service, submit a request via our support contact.
Do Nagad and Bank Transfer transactions fall under these terms?
Yes. Deposits and withdrawals processed through your account wallet — including Nagad and Bank Transfer — are covered by these legal terms. Fees or processing timelines set by your bank or Nagad are governed by those providers' own policies, not by ours.
How do I raise a dispute about a transaction?
Contact our support team through the published route and quote the transaction ID shown in your account history. Include the date, amount and the payment method used — Nagad or Bank Transfer. We review disputes against the transaction record in your account.
What do I do if I think these terms have changed since I last read them?
The current version of our legal terms is always published on this page. Check the page directly to review the most recent version. If you have a question about a specific change, submit it through our support contact route with the clause you are asking about.