Skip to content
novot88 Live / Sports
YOUR DATA MATTERS

novot88 Privacy Policy: How We Handle Your Information

novot88 collects only the account and transaction data needed to run your session — nothing more. This policy explains what we hold, why we hold it, and the choices available to you under applicable law and eligible regions.

  • Account data protected
  • Nagad & Bank Transfer records handled securely
  • Your rights clearly stated
  • Contact route published
POLICY POSTURE

What We Collect and Why We Collect It

When you open an account with us, we collect the registration details you submit — name, contact information and a verified payment method such as Nagad or Bank Transfer. We also record transaction activity tied to your account wallet so that deposits and withdrawals can be reconciled accurately. During your session, our systems log device type, browser, and the pages you visit within the site; this helps us keep the lobby functioning correctly across mobile and desktop. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — for example, when you initiate a Nagad transfer or a Bank Transfer — is handled under those processors' own terms, which you should review separately. Cookie data and session identifiers are used only for site operation and fraud prevention; you can manage cookie preferences through your browser settings. Retention periods depend on the nature of the data: account records are kept for as long as your account is active and for a period afterward as required by applicable rules. Access to and use of this site depends on your local law and eligible regions.

  • Nagad

    Transaction records linked to Nagad payments are stored for reconciliation and fraud prevention only.

  • Bank Transfer

    Bank Transfer details you submit are passed to the relevant processor and held only as long as required.

  • Account Wallet

    Your wallet balance history is part of your account record and is accessible from your signed-in account page.

  • Device Data

    Session and device data help us deliver a consistent experience whether you access the lobby on mobile or desktop.

POLICY BOUNDARIES

Where This Policy Applies and Where It Does Not

This privacy policy covers data collected directly through novot88 — your account creation, login activity, in-lobby navigation and the payment steps you complete here. It does not extend to third-party sites you navigate to from our pages, nor does it govern how payment processors such as Nagad or Bank Transfer handle data on their own platforms. Understanding the boundary matters: once a transaction leaves our interface and enters a payment network, that network's own policy applies. Game studio content delivered inside the lobby is covered by our policy at the session level, but the studios themselves — Habanero, Bigtime Gaming, PlayStar, PG Soft — operate under their own data terms for any direct interactions you have with their platforms outside novot88.

  • Account Access

    All data you submit during registration, login and account updates falls within this policy's scope.

  • Transactions

    Payment data is covered while it remains within our interface; once routed to Nagad or Bank Transfer, their own terms govern it.

  • Site Content

    Your browsing activity within the novot88 lobby — game navigation, search, session length — is logged and covered here.

  • Third-Party Services

    External links, payment processor platforms and studio portals outside this site are not covered by this policy.

YOUR ACCOUNT RIGHTS

Practical Steps to Review or Correct Your Data

You have several practical actions available to you regarding the personal data we hold. To review what is recorded against your account, sign in and open the account settings page — the fields shown there reflect the information we currently hold. If any detail is incorrect, you can update most fields directly from that page; for changes that require identity verification, follow the instructions shown in the account section rather than assuming a process we have not described here. If you want to raise a question about how your data is used — or request that we restrict processing in circumstances allowed by applicable law — you can reach us through the support contact route published on this site. Requests are handled in accordance with the rules that apply to your eligible region. We do not promise a fixed response time, but we do log every request and work through them in order.

  • Review Your Records

    Sign in, then open account settings to see the personal details and transaction history currently attached to your account.

  • Correct Account Details

    Most contact and profile fields can be edited directly in account settings; identity-linked fields follow the verification steps shown there.

  • Raise a Data Question

    Use the published support contact route to ask about data use, processing restrictions or the basis on which we hold specific information.

  • Request Support

    For anything this policy does not resolve, our support team can route your request to the right internal contact.

REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about this privacy policy, or want to exercise a right described above, use one of the contact routes published on the novot88 site. We do not publish contact details that are not verifiable — the routes listed here are the ones actually monitored.

  • Live Chat

    Open the chat widget from any page while signed in. Describe your privacy question clearly and a team member will respond through the same channel.

  • Email Support

    Send your query to the support email address listed on our contact page. Include your registered account identifier so we can locate your record.

  • Account Help Section

    The help section inside your signed-in account lists common privacy and data questions with step-by-step answers for the most frequent requests.

DATA HANDLING PRACTICE

How novot88 Manages Data Internally

Data handling at novot88 follows a minimal-collection approach: we record what is needed for account operation, payment reconciliation and fraud prevention, and we do not layer on additional collection without a clear reason. Cookies used on the site are documented in the cookie notice accessible from the site footer. Account security relies on the login credentials you set; we recommend reviewing your password and linked contact details periodically through account settings.

  • Cookie Management

    Cookies on this site are limited to session operation and fraud signals. Your browser's cookie settings give you direct control over what is stored locally on your device.

  • Account Security

    Login credentials, linked Nagad or Bank Transfer details and your account wallet are accessible only after successful authentication. Review your security settings from the account page.

  • Data Retention

    We keep account records while your account is active and for a period after closure as required by applicable rules in your eligible region. Retention periods are not indefinite.

  • Policy Changes

    If this policy is updated, the revised version will be published here with a clear note at the top. Continuing to use the site after a change is posted indicates you have read the update.

POLICY QUESTIONS ANSWERED

Common Questions About This Privacy Policy

The questions below cover what we hear most often from account holders about data handling, access rights and how to contact us. If your question is not listed here, the support routes in the section above are the right place to take it.

What personal data does novot88 collect when I open an account?

We collect the registration details you submit — name, contact information and your chosen payment method such as Nagad or Bank Transfer. We also log session and device data while you use the site. We collect only what is needed to operate your account correctly.

Can I see the data novot88 holds about me?

Yes. Sign in and open your account settings page to view the personal details and transaction history we hold. For a more detailed data access request, use the support email listed on our contact page and include your account identifier.

How do I correct information on my account?

Most profile fields can be updated directly in account settings. Fields linked to identity verification follow the instructions shown in that section — we do not override the verification steps described there, so follow what your account page shows.

Does novot88 share my data with anyone?

We share data with payment processors — such as those handling Nagad or Bank Transfer transactions — only to the extent needed to complete your payment. We do not sell personal data to third parties for marketing purposes. Game content studios operate under their own data terms.

How long does novot88 keep my account data?

Account records are kept for as long as your account remains active, and for a further period afterward as required by applicable rules in your eligible region. Retention is not indefinite, and the specific period depends on the type of data and local requirements.

What should I do if I have a complaint about how my data is handled?

Raise it through the support contact route published on the site — live chat or the support email address. Describe your concern clearly. We log every request and handle it in the order received. If local law gives you a right to escalate, the applicable process depends on your eligible region.