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Your novot88 account wallet sits at the centre of every transaction — deposits through Nagad or Bank Transfer go straight to your balance, and withdrawals follow the same route back. Every step is handled inside your account area; no third-party app switching, no separate login.
Adding funds to your novot88 balance starts from the cashier section inside your account — not from the lobby, not from a separate page. We support Nagad and Bank Transfer as the two active deposit routes for Bangladesh. Choose the one that matches the wallet or bank account you already use. Once you confirm the amount and complete the transfer on your end, the credit appears in your account wallet.
Head to your novot88 account and open the deposit section from the account menu or cashier tab.
Select the payment route that matches your wallet or bank. Only methods active for your account region will appear on screen.
Type the amount you want to add, review the details shown on screen, then confirm on your novot88 account side before completing the transfer from your wallet or bank.
Once the transfer completes, your account balance updates. The deposit will also appear in your transaction history with a status label.
When you want to move your balance out of your novot88 account, the withdrawal section is in the same cashier area you used to deposit. Select your payout method — Nagad or Bank Transfer — and make sure the wallet number or bank account you enter matches the one linked to your account. Mismatched details are the most common reason a withdrawal request is held for a manual check. Enter the amount you want to withdraw, review what the screen shows, and submit.
Go to the cashier area in your account and select the withdrawal tab. The available payout routes will be listed there.
Pick Nagad or Bank Transfer. Use only the wallet number or bank account that is already registered to your novot88 account.
Enter the withdrawal amount, check that the destination details are correct on screen, then submit the request from your account.
Follow the status label in your transaction history. If it moves to a review state, the account help section will show you the next step.
Your novot88 account may prompt an identity check at certain stages — when you first withdraw, when a transaction reaches a threshold the system flags, or when account details are updated. The fields and documents we ask for are shown directly inside your account area; follow only what appears there, not a general checklist from outside the platform. If your account shows a verification notice, open it and complete the steps displayed.
Verification prompts appear inside your account area, not by email alone. Open the notice and read the specific fields being requested before you submit anything.
Only submit what the account screen asks for. Do not send documents to unverified channels; the account verification section is the only route we operate.
If a withdrawal is on hold pending a check, the verification notice will reference the transaction. Completing it releases the hold according to the process shown.
When a verification instruction is not clear, the account help route inside your novot88 area connects you with the team. Do not leave a pending check unaddressed.
Two payment routes are active for Bangladesh accounts on novot88: Nagad and Bank Transfer. Both appear in the cashier section of your account when your region is eligible. Nagad suits you if you already use a mobile wallet for day-to-day transfers; Bank Transfer works if you prefer to move funds directly from a bank account.
Mobile wallet route. Initiate from the cashier, complete the transfer from your Nagad wallet. No app switching required from your novot88 account side.
Direct bank-to-account route for those who prefer moving funds from a registered bank account rather than a mobile wallet.
Every deposit and withdrawal on novot88 generates a transaction entry in your account history. Cross-referencing that entry against the transfer record from your Nagad app or bank statement is the clearest way to confirm a transaction completed correctly. The reference number shown in your novot88 transaction history is the key: it ties the account-side record to the payment-side record. Keep a note of it any time a transaction is pending or if you plan to raise a query with our support team.
Every transaction in your novot88 history carries a unique reference. Copy it from the transaction detail screen and match it against the transfer ID in your Nagad app or bank record.
Status labels — Pending, Processing, Completed, Held — appear on each transaction entry. A Held status means an action is needed from you; open the entry to see what is required.
The full log of deposits and withdrawals is in your account history section. Filter by date or method to locate a specific transfer without scrolling the entire list.
Screenshot the completion screen from your Nagad app or bank after each transfer. If a transaction is delayed, this screenshot alongside the novot88 reference number is what our support team needs.
Account and transaction safety on novot88 comes from a combination of domain verification, identity matching and a published support path for when something goes wrong. None of these are abstract — each one maps to a step you can check yourself before and after a transaction. Access your account only from novot88 to avoid phishing pages that mimic the login screen. Our support route is documented inside the account area; it is not a third-party channel.
Always confirm the address bar shows novot88 before entering your credentials. Bookmark the address directly after your first login so you are not relying on search results each time.
Your account name and the wallet or bank account you use for transactions must match. Mismatched names are flagged automatically and can delay withdrawals until the account team reviews the detail.
When you add or change a payment method, the account system checks that the wallet number belongs to the account holder. Follow the on-screen steps if a verification prompt appears at that point.
If a transaction looks wrong or a security prompt appears that you did not expect, use the account help route inside your novot88 area. Do not share account credentials through any external channel.
The questions below cover the situations we hear about most from Bangladesh accounts — deposits not reflecting, withdrawals pending, verification prompts and minimum amounts. If your question is not here, the account help section has a direct support route.
Nagad and Bank Transfer are the active deposit routes for Bangladesh accounts on novot88. Both are listed in the cashier section of your account. Only methods available for your region appear on screen, so check your cashier tab for what is live for your account.
Open your novot88 transaction history and find the entry for that deposit. Note the reference number and the status label. If the status shows Pending beyond the time indicated on screen, contact support through the account help route and share the reference number and your Nagad or bank transfer screenshot.
Go to the cashier section in your account and select the withdrawal tab. Choose Nagad as your payout method, enter the amount, and confirm the wallet number matches your registered account details. Submit the request and track the status in your transaction history.
A withdrawal hold is usually triggered by a pending account verification or a mismatch between your registered name and the wallet details entered. Open the transaction entry in your history — a Held status will show a linked notice explaining what action is needed from your side.
The minimum deposit amount for each payment method is displayed inside the cashier section when you select Nagad or Bank Transfer. We do not publish a fixed figure here because limits shown in your account are the ones that apply to your account at the time of the transaction.
A withdrawal sent to an incorrect wallet number may not be recoverable once processed. Always double-check the Nagad number or bank account details shown on the confirmation screen before you submit. If you catch an error before submission, cancel and re-enter the correct details.